Support for a SCH issued Chromebook with Technical Issues
If you have a School City of Hammond-issued Chromebook and are having any technical issues, you can fill out this Technical Service Request Form, send an email to or call 937-1680. Our Live Technical Support will be available Monday-Friday from 7:30AM-3:30PM.

Chromebook Request for a new device
If you still need a Chromebook, you can come to the Technology Department office at the Area Career Center, Door E between 7:30-11:30 or 12:30-3:30 Monday-Thursday (Closed on Friday). Please bring identification.

Hot Spots
Many parents have asked about Hot Spots. SCH partners with T-Mobile and Project 10Million to issue Internet Hot Spot devices to our students that do not have reliable Internet at home. If your family is in need of this support, please fill out this Google Form and we will reach out to you. We are working on going through this list and trying to acquire more devices. Please make sure your student is fully registered using the Parent Portal before making the request. We also have a partnership with WOW! to provide service at your home for $9.99 a month - check out the link for more information:

All students must be registered using the online registraton system. Please visit for instructions. For assistance with registration please call the student's school.  

Viewing Student Usernames
Parents can login to the Parent Portal and view their student’s username. Once you are logged into PowerSchool, click on the profile icon in the top right corner, click settings, click on My Account, Scroll to the bottom and you will see Children. Click on the name of your child.

Lost or Stolen Chromebook
If you have lost your Chromebook or it has been stolen, it is very critical that you take immediate action to ensure the return and/or replacement of the device. Please take a few minutes to fill out this Lost or Stolen Chromebook form.

Important Links
Chromebook Handbook

Additional Resources
How to Use Your Phone as a Hot Spot: Android or Apple